I find nothing that lets us use it with the EP version now. If you used the software in the past, that may be all you can do. This was back when Encore Pro 1.xxx and Viewer 1.0 was around. I found some discussion in archives in this forum and everyone was saying get the USB one and not the serial port one but no reason was given. I have it on disc somewhere.ĭid you ever have the older software and use that particular card reader?Įdit: The serial port model the DT 3000 I cannot find any updated drive info on it. Since it is older version of the software it might work with your card reader. I have it on disc but it is too large to send as attachment. Remstar is marketing term for their Respironics machines.Įncore Viewer 1.0 might work. Scroll down the choices till you see Remstar BiPap AutoSV Advanced. Sometimes it just does not want to play nice. This is why I say that EP does have the driver software in it but seems to forget it.Įncore Pro is PITA software. When I install EP 2.4 in late January, it worked fine for a couple of days, then it gave me the "no card found" message and I updated the DT3500 driver software and it worked fine from then on. Unless that particular model of card is not supported being the serial port kind. Unsure why the one with the serial port will not work. I know for sure because it is the one I have. I had M series machine and used that card reader till I got my new PR S1 machine just 3 weeks ago. The Infineer DT 3500 Infineer smart card reader that I gave link for software update for does indeed work with Encore Pro 2.4. I know I missed things, though, so please let me know what else you need to know. I can't think of anything else that would be helpful to anyone assisting me with this problem. I do not know if the device is listed on my device manager I am not sure what to look for. When I installed the Encore pro2 software, there was no installation of drivers for the card reader. What do I need to do for the software to find it? When I try to access the data with the EncorePro2 software, I get an error message saying "A Pillips Respironics data card was not found." The light goes on regardless of how I put the card in. With the card in, a red light goes illuminates on the reader. With no card in the reader, the light is off. In fact, with that connector, the male end plugs right into the computer there is a female plug on the other side and the keyboard is plugged into there, piggy backed, sort of. One plug is round, like the keyboard and mouse connector. I don't know the names of those connections, so excuse the non-technical description. The card reader is plugged into the computer in 2 places. I am trying to use an infineer card reader Alas, I still can't access it because I am having problems with the card reader. I finally got the software and card reader so I can access the data from my Respironics BiPAP auto SV Advanced.
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